Job Description

Answering inbound calls and making outbound calls to customers Providing customer support and resolving their issues Utilizing knowledge of products or services to effectively assist customers Following communication scripts and procedures Ensuring all interactions are recorded and documented accurately Excellent verbal communication skills Strong problem-solving and decision-making abilities Ability to handle high volumes of calls in a fast-paced environment Good listening and customer service skills Ability to adapt to different customer personalities and handle challenging situations Basic computer and typing skills Excellent verbal communication Customer service orientation Problem-solving Decision-making Active listening Ability to multitask Adaptability Basic computer skills Typing skills
Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ?19,736.00 - ?28,416.00 per month

Benefits:

Provident Fund
Work Location: In person