Handle inbound and outbound customer calls efficiently and professionally. Address customer inquiries and provide accurate information about products and services. Resolve customer issues promptly and ensure a positive customer experience. Document all customer interactions and maintain accurate records. Follow up on customer inquiries that are not immediately resolved. Achieve individual and team targets for call handling and customer satisfaction. Collaborate with team members and other departments to resolve complex issues. Stay updated with product and service knowledge to provide accurate information.
Job Types: Full-time, Permanent, Fresher
Pay: ?18,455.00 - ?28,755.00 per month
Benefits:
Provident Fund
Work Location: In person
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