Any one of the following - Tamil / Kannada / Malayalam / Telugu / Hindi
Job Summary:
We are hiring experienced Voice Process Executives for our Chennai office. The ideal candidate must have at least one year of experience in customer service (voice process) and be fluent in at least one regional language.
Key Responsibilities:
Manage inbound/outbound customer calls professionally
Resolve queries and provide accurate product/service information
Document call details and follow up as needed
Ensure high levels of customer satisfaction and service quality
Escalate complex issues appropriately
Achieve daily/weekly performance targets
Eligibility Criteria:
Minimum 1 year of experience in voice-based customer support
Proficiency in
any one
of the following: Tamil, Kannada, Malayalam, Telugu, or Hindi
Good communication and listening skills
Basic computer and typing skills
Customer-focused attitude
Education:
Any graduate or diploma (preferred)
Work Schedule:
Rotational shifts or Day shifts
6-day working with 1 weekly off
Job Type: Full-time
Pay: ₹17,000.00 - ₹22,000.00 per month
Benefits:
Health insurance
Work Location: In person
Speak with the employer
+91 7867839959
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