French Voice Process RoleWe are hiring French-speaking professionals for a premium Travel Voice Process with Hopper Universal. The role involves handling customer queries related to travel bookings and providing high-quality support in French and English.Key Responsibilities:- Handle inbound/outbound voice calls in French and English- Assist customers with travel-related queries (bookings, changes, cancellations, etc.)- Deliver excellent customer service experience- Maintain accuracy while updating customer information- Adhere to process guidelines and quality standardsEligibility Criteria:- Education: HSC with minimum 6 months experience OR Graduate Freshers- French Language Proficiency: B2-C2 (mandatory)- English Communication: C2-C3- Strong verbal communication and customer-handling skills- Willingness to work 247 rotational shiftsJob Details:- Process: Travel - French Voice- Location: Thane (Work from Office - IBU transport boundaries applicable)- Salary: Up to - 9 LPA- Openings: 10- Week Offs: 2 rotational- Joining: Immediate (ref:updazz.com)
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