Job Description

Handle inbound and outbound customer calls professionally. Resolve customer queries and complaints efficiently. Provide accurate information about products and services. Maintain detailed records of customer interactions. Follow communication scripts and guidelines. Ensure a high level of customer satisfaction at all times. Collaborate with team members to improve customer service practices. High school diploma or equivalent. Previous experience in a customer service role preferred. Ability to communicate clearly and effectively. Strong problem-solving skills. Proficiency with customer service software and databases. Ability to work in a fast-paced environment Excellent verbal communication Active listening Conflict resolution CRM software Multitasking Customer relationship management Time management
Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹8,898.59 - ₹30,629.55 per month

Benefits:

Provident Fund
Work Location: In person