Voice Process Executive

Year    Tiruchengodu, TN, IN, India

Job Description

Greetings from Energy Control Systems



We are hiring Voice process executive



Job Role: Voice Process Executive


Work Location: Tiruchengode


Industry: Car Service Company


Gender: Only male candidates preferred


Shift timing: 9:30 - 6:30


Skills: MS Excel, Communication, PPT



Roles and Responsibilities:



Lead Generation:

Telecallers identify potential customers through various means (e.g., purchased lists, referrals, online inquiries) and initiate contact to introduce the company's car service offerings.

Service Promotion:

They explain the benefits and features of different car service packages, highlighting their value and encouraging customers to book appointments.

Sales Conversion:

Telecallers actively try to convert leads into appointments by persuading customers with compelling information and addressing their concern

Customer Inquiries:

Telecallers answer incoming calls from customers with questions about car service packages, pricing, service timelines, or general inquiries.

Complaint Resolution:

They address customer complaints, resolve issues, and provide appropriate solutions to ensure customer satisfaction.

Providing Support:

They offer support and guidance to customers regarding car maintenance, troubleshooting, or any other car-related concerns.
Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3920759
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tiruchengodu, TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year