to join our International Voice Process team. The role involves handling inbound and/or outbound calls to resolve customer queries, provide product or service support, and ensure high customer satisfaction levels in alignment with company standards and client expectations.
Key Responsibilities:
Handle
international inbound/outbound calls
efficiently and professionally.
Should be Very good in English Communication.
Understand customer queries, troubleshoot issues, and provide
accurate information and resolutions
.
Deliver excellent Customer service.
Adhere to process guidelines, quality standards.
Should be a Graduate and willing to work in the Night Shifts.
Should be able to Join immediately.
Job Types: Full-time, Permanent
Pay: From ?275,000.00 per year
Benefits:
Health insurance
Life insurance
Paid sick time
Provident Fund
Schedule:
Evening shift
Fixed shift
Monday to Friday
Night shift
US shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education: