, as you will engage with clients from diverse linguistic backgrounds. The primary responsibilities include handling client inquiries, providing information about our services, and ensuring an exceptional experience for every interaction.
Key Responsibilities:
Manage inbound and outbound calls, addressing client inquiries with professionalism.
Explain and promote immigration services to prospective clients.
Provide accurate information about visa processes and requirements in English, Hindi, and Telugu.
Assist clients in resolving queries and concerns effectively.
Maintain detailed records of client interactions and update the CRM system.
Achieve individual and team targets for lead conversion and client engagement.
Collaborate with internal teams to ensure timely support and follow-ups.
Expertise Required:
Fluency in
English, Hindi, and Telugu
(mandatory).
Strong verbal communication and active listening skills.
Experience in telecalling, customer service, or voice processes is preferred.
Familiarity with CRM tools and basic computer skills.
Goal-oriented mindset with the ability to meet targets.
Excellent telephone etiquette and client-handling skills.
#About Company:
We are global leader in immigration services, dedicated to helping clients navigate complex immigration procedures with confidence. We pride ourselves on delivering expert advice and exceptional client service.
If you are passionate about making a difference in people's lives and have a strong understanding of immigration processes, we would love to hear from you!
Salary:
Competitive, with performance-based incentives.
Benefits:
Competitive salary with performance-based incentives.
Opportunities for professional growth and career advancement.
Comprehensive training and support to keep you up-to-date with the latest immigration laws.
A positive and collaborative work environment.
If you are passionate about helping people achieve their dreams of immigrating and want to be part of a leading immigration company, apply today! Submit your updated resume along with a cover letter detailing your relevant experience.
Related Job Type & Expertise :
Voice process associate
Multilingual telecaller
English, Hindi, Telugu telecalling
Customer service in multiple languages
Immigration services voice process
Full-time voice process job
#VoiceProcessJobs #MultilingualJobs #EnglishHindiTelugu #TelecallingJobs #CustomerService #ImmigrationJobs #JobOpening #ImmigrationCounsellor #ImmigrationJobs #VisaConsultant #ImmigrationServices #CounsellingJobs #ClientSupport #ImmigrationCareer
Job Type: Full-time
Pay: ?15,000.00 - ?45,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Language:
Hindi (Required)
Telugu (Required)
Work Location: In person