Key Responsibilities
Handle inbound and outbound calls with customers for service-related queries.
Provide clear and accurate information on products, services, and basic account-related questions.
Own customer issues end-to-end by logging, following up, and closing cases within defined timelines.
Maintain call quality, adherence, and customer satisfaction scores as per process standards.
Follow defined scripts, compliance norms, and data security guidelines on every interaction.
Who Can Apply
Must be based in
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