Job Description

About the Role:

We are looking for enthusiastic and confident individuals with

excellent English communication skills

to join our

voice-based customer support team

.
You will interact with global customers, resolve their queries over calls, and ensure a delightful customer experience.

A

neutral or pleasant accent

is a big plus -- we value clarity, warmth, and professionalism in your voice.

Key Responsibilities:

Handle

inbound and outbound customer calls

professionally. Understand customer needs and provide

accurate information or solutions

. Maintain

high-quality communication standards

at all times. Record and update customer interactions in the system. Collaborate with the team to improve service processes and satisfaction

Required Skills & Qualifications:

Fluent English communication

(verbal and listening).

Clear and pleasant voice

; neutral or light accent preferred. Strong interpersonal skills, patience, and empathy. Basic computer and typing skills. Ability to work in rotational shifts (if applicable).

Preferred:

Prior experience in

voice process / BPO / call center / customer service

. Exposure to

international clients

or

customer-facing roles

.

What We Offer:

Attractive salary +

monthly performance bonuses

. Paid training and continuous skill development. Friendly and supportive work environment. Opportunities for

career growth

and internal promotions.

Why Join Us?

If you love communicating, solving problems, and creating positive customer experiences -- this is your place.
Join a dynamic team where your

voice matters

-- literally and professionally!

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Work from home
Work Location: In person