Job Description

Want to

LOVE

where you work and get full training to do it?

Legacore Solutions is a next generation Legal Support Services company providing technology assisted support solutions for the corporate legal departments and law firms in United States of America. We are currently seeking a smart and determined voice associates to join our growing team in Bhuvaneswar, India.

As a Voice Associate within our organization, you will play a crucial role in facilitating interactions with clients and facilities. Your responsibilities will predominantly revolve around the night shift hours. We seek candidates who possess strong English language proficiency, adeptness in email composition, and proficiency in computer operations. Both graduates and undergraduates are welcome to apply, although undergraduates should have prior work experience.

Job Title:

Voice Associate

Type of Position:

FULL TIME

Hours:

M-F in night shift

Location

: Bhubaneswar & Bangalore

:

Core duties and responsibilities include the following. Other duties may be assigned.

Retrieve medical records and billing ledgers from facilities using email and telephone communication.

Uphold client confidentiality and safeguard operations by ensuring information security.

Initiate follow-up actions on pending tasks by contacting facilities via phone.

Keep Case Management Systems updated with the status of documents and invoices.

Initiate contact with insurance companies to initiate the opening of claims.

Exhibit excellent telephone manners, displaying politeness, humility, and courtesy during conversations.

Demonstrate active listening skills and maintain control over phone discussions.

Qualifications:

Good organizational skills

Ability to have good rapport with all departments

Discretion with confidential information

Critical thinking

Critical reasoning

Good judgment

Ability to work independently for long hours

Ability to work on a small team for large-scale projects

Proficiency with excel and word

Good computer skills

Ability to work with a high volume of data

Ability to concentrate on repetitive tasks

Education and/or Experience:

Bachelor's Degree

Computer Skills:

To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.

REQUIRED:

Resume, References, Pay Expectation

Contact: Kindly send your email to itishree@int.legacore.com.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Work from home
Work Location: In person