Excellent verbal communication skills in Hindi and English.
Requirements
Excellent verbal communication skills in Hindi and English.
Ability to think on your feet and adapt to unique customer interactions.
Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply.
Proactive and smart individuals who can contribute to a collaborative team atmosphere.
Basic computer skills and familiarity with customer relationship management (CRM) tools.
Responsibilities:
Provide exceptional customer support and sales assistance in both Hindi and English.
Handle a mix of inbound and outbound calls, addressing customer inquiries and needs.
Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions.
Maintain a proactive approach to identify potential issues and resolve them promptly.
Ensure that every customer interaction is personalized, with no scripted responses.
Collaborate with the team to contribute to a positive and efficient work environment.
Job Types: Full-time, Fresher
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Schedule:
Day shift
Monday to Friday
Supplemental Pay:
Performance bonus
Education:
Bachelor's (Required)
Experience:
Customer Support(Voice): 1 year (Preferred)
Language:
Hindi (Required)
English (Required)
Malayalam (Required)
Work Location: In person
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