Job Description

Key Responsibilities:

Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees. Assess trainees' current communication and accent levels to design customized training plans. Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage. Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication. Create and maintain

training content, exercises, and audio/visual materials

for continuous learning.

Role- Contractual (6 Months)

Work Mode- WFO(Hybrid)

Required Skills & Qualifications:

Bachelor's degree in English, Communication, or any related field (Master's preferred). Minimum 2-5 years of experience as a Voice & Accent Trainer, preferably in a BPO, EdTech, or Corporate Training environment. Strong command over American English pronunciation, vocabulary, and cultural nuances. Excellent presentation, coaching, and facilitation skills. Ability to assess learning needs and tailor training methodologies accordingly. Proficient in MS Office, Google Workspace, and basic e-learning tools.

Preferred Qualifications:

Certification in TESOL / TEFL / CELTA

or similar training credentials. Exposure to

Customer Service, Soft Skills, or Business Communication

training. Experience conducting

virtual training sessions

(Zoom, MS Teams, or similar platforms
Job Type: Contractual / Temporary
Contract length: 6 months

Pay: ₹35,000.00 - ₹40,000.00 per month

Application Question(s):

We have a Payment budget up to 40k, are you comfortable with the same?
Work Location: In person