- Managing large amounts of calls and Customer Service inquiries for beauty pageant- Identifying and assessing Candidate\'s needs to achieve satisfaction.- Build sustainable relationships and trust with Candidate \'s accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools.- Meet personal/customer service team sales targets and call handling quotas- Handle Participants\' complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of Candidate interactions, process candidate accounts and file documents- Follow communication procedures, guidelines and policies. (ref:updazz.com)
updazz .com
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