Job Description

VMS - Program Manager (Clinical Healthcare Staffing)

Company Overview:

Vivo HealthStaff is a leading provider of professional healthcare staffing services, specializing in delivering qualified personnel to healthcare institutions across the United States. With a focus on clinical healthcare staffing, we are dedicated to ensuring seamless healthcare operations for our clients by providing proficient professionals in the field.

:

The VMS Program Manager will play a crucial role in managing and overseeing the Vendor Management System (VMS) for clinical healthcare staffing. This role involves being the main point of contact for clients and suppliers, managing candidate submissions, onboarding new suppliers, and ensuring compliance and quality in the staffing process.

Key Responsibilities:

1. Client and Supplier Liaison: Act as the primary point of contact for clients and suppliers, ensuring smooth communication and resolution of any issues or concerns.
2. Candidate Management: Oversee and manage the submissions of candidates within the VMS, ensuring that they meet the specific requirements of the healthcare institutions.
3. Supplier Onboarding: Facilitate the onboarding of new suppliers onto the VMS, ensuring they are adequately informed and trained on the system.
4. KPI Tracking: Monitor and track supplier Key Performance Indicators (KPIs) to ensure optimal performance and adherence to agreed standards.
5. Meeting Leadership: Lead regular meetings with suppliers and direct clients to ensure alignment, address concerns, and facilitate continuous improvement in the staffing process.
6. Coordination: Collaborate with Scheduling/Back-Office teams to ensure smooth onboarding of locum/contracted providers.
7. Compliance Management: Conduct compliance checks and ensure that all staffing processes adhere to relevant laws, regulations, and industry best practices.
8. Recruitment Expertise: Provide recruitment subject matter expertise, user counseling, problem resolution, and management reporting.
9. Rate Management: Consult and manage defined rate cards, ensuring competitive and fair rates for all roles.
10. Process Improvement: Assist in the development, definition, and continuous improvement of processes, ensuring efficiency and effectiveness in the VMS program.

Requirements:

1. Bachelor\'s Degree in a relevant field.
2. 5+ years of experience in an MSP/VMS Program Manager or Assistant role, preferably in the healthcare sector.
3. 7+ years of experience in Recruitment or a related field.
4. Excellent communication skills in English (both spoken and written).
5. Strong organizational skills and attention to detail.
6. Ability to work with a sense of urgency and prioritize tasks effectively.
7. Self-starter with the ability to work independently and make informed decisions.
8. Experience working with applicant-tracking systems (ATS) or vendor management systems (VMS) is preferred.
9. Familiarity with relevant contingent workforce legislation and healthcare staffing regulations.

Desirable Traits:

• Strong relationship-building skills.
• Proven negotiation and influencing skills.
• Proficient in Google Applications (Gmail, Sheets, etc)