Job Description

Business Development Manager - Logistics & Freight Forwarding- Location: Bangalore- Job Type: Full-time- Industry: Logistics, Freight Forwarding, Supply Chain- Experience: 10+ years in Sales / Business Development (Logistics)Job Summary:We are seeking a highly driven Business Development Manager with strong experience in logistics, freight forwarding, transportation, and supply chain solutions. The ideal candidate will have a proven track record in achieving sales targets, developing new business, managing key accounts, and driving revenue growth in a competitive logistics environment.Key ResponsibilitiesBusiness Development and Sales- Develop and execute strategies to acquire new clients and expand business across freight forwarding, transportation, customs clearance, and contract logistics.- Identify market trends, competitor activities, and business opportunities to drive revenue growth.- Conduct market research and mapping to understand customer potential and industry developments.- Achieve and consistently exceed monthly and annual sales targets.- Manage rate negotiations with liners, airlines, clearing agents, and logistics partners.Client Relationship Management- Build, maintain, and strengthen long-term relationships with key clients.- Handle customer queries and offer effective solutions to improve customer satisfaction.- Ensure timely collection of payments as per company credit policy.- Conduct regular meetings, follow-ups, and calls with clients to address pre- and post-shipment issues.Operational Coordination- Collaborate with internal operations teams to ensure smooth service delivery and excellent customer experience.- Support operational teams in preparing SOPs and improving service quality.- Ensure compliance with local and destination port regulations for logistics operations.Strategic Planning and Reporting- Contribute to the company's business plan, sales strategies, and performance improvement initiatives.- Maintain and expand a structured client database across various segments and geographies.- Prepare and present periodic sales reports, forecasts, and market intelligence updates.RequirementsEducation- MSc Logistics and Supply Chain Management (preferred)- Masters in International Business (MIB)- Bachelor's in Computer Applications (BCA)Experience- 10+ years of experience in logistics, freight forwarding, and supply chain sales- Experience with companies such as Emirates Logistics, Flyjac Logistics, Damco, or similar is an advantage- Strong understanding of freight operations, transportation, customs clearance, and supply chain solutionsSkills- Excellent communication and interpersonal skills- Strong analytical, negotiation, and problem-solving abilities- Ability to multi-task and manage priorities under pressure- Strong organizational skills with high attention to detail- Customer-centric mindset with a focus on delivering valueWhy join us- Opportunity to work with a fast-growing logistics organization- Dynamic and collaborative work environment- Attractive incentives and growth opportunities for high performers (ref:updazz.com)

Skills Required