Job Description

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Are you looking to return from a career break? "Visa Returnship Program 2025" is a Visa initiative designed to support women looking to re-enter the workforce post career break by offering them on-the-job training and returnship. Paid Returnship Program will enable you to work on projects that match your expertise, interests and abilities and could lead to a full-time employment.
Are you passionate in building world class B2B solution serving 6 markets, 50+ countries fueling growth? Visa is seeking a Returner as a Site Reliability Engineer for its Tech organization.
Essential Functions:-

• You will guide the instrumentation of monitoring for the Visa Cloud Platform (IaaS/PaaS/Container as a service)
• You will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services
• You will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability
• You will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform
• To be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support of the larger DevEx SRE team
• The right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the myriad of issues that arise and propose solutions to these problems.
• Visa Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required)

Qualifications
Basic Qualifications:

• Bachelor's/Master's Degree in IT, CS or related field with 3-7 years relevant work experience
• Hands on experience in Linux and Windows systems and good understanding of distributed computing environments.
• Intermediate level programming and/or scripting in 3 or more of the following: Python, Java, Go, PowerShell, JavaScript, Terraform, Ansible, Helm, Chef, Cloud Formation
• 2+ years of experience managing CI/CD tooling such as Jenkins, Github, Bitbucket, ArgoCD, Artifactory, Bitbucket, Azure DevOps in a large-scale environment
• 3+ Years experience managing observability tooling such as Grafana, Prometheus, Splunk, Datadog, New Relic, DynaTrace, Sentry, etc. in a large-scale environment
• Advanced understanding of YAML, JSON, HTML, XML.
• 2+ years of work experience supporting relational and non-relational databases [MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling
• Experience managing container infrastructure and supporting development transformation to a container first model

Preferred Qualifications:

• 3 or more years working in a Platform, SRE or Production Engineering group for high availability/critical platforms/applications
• Exposure to Virtualization (Hyper-V, VMware, scvmm etc)
• Experience managing a distributed container platform including but not limited to deployment/release management, provisioning, capacity management, workload management
• Other duties as assigned.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Skills Required