Job Description

ROLE PURPOSE:

Facilitates the visa process while ensuring a connected and seamless approach to the service for applicants across the admissions and visa service.

The role comprises visa administration responsible for the day-to-day administration of visa compliance, such as the assistance/creation of issuing of short-term study visa letters, including monitoring attendance in line with MetaApply policies.

The right candidate will have approximately 2-5 years of experience processing visa applications for UK.

ROLE and RESPONSIBILITIES:

The Visa Officer is responsible for receiving and reviewing data/applications related to financials. Review Visa Forms and suggest necessary corrections applicable.

Provide training sessions to partners for Visa SOP Writing techniques, visa filing form filling guidelines, Detailed guide on Visa Filing.

Speak with students, in case of any queries related to visas.

Additionally, work closely with key internal stakeholders to build Collaborative and alignment with strategic goals assigned within the Centre. Opening of GIC Account for Canada, Blocked Account for Germany Your Backstory Work experience within an education industry/shared services environment or freshers with a learning attitude.

Experience/ability to use computerized systems/databases to achieve work goals and tasks. Experience within an international education-related role, preferably within an International Admissions environment.

Highly organized; able to prioritize and work to tight deadlines. Excellent attention to detail and ability to interpret and follow prescribed processes, recognizing when to seek additional guidance from more experienced team members.

A strong collaborator who works well with other teams in Admissions and the wider business.

Openly shares information with others on a regular basis. Excellent communication skills, both written and oral.

Your contribution Strictly follow KPIs for the team around processes, quality, and stakeholder satisfaction and involvement in the daily operations of admissions ensuring alignment to KPI s and strategic plan and within agreed service levels.

The officer must oversee the completion of all relevant forms, checklists, and supporting documents and ensure that all the information provided by the recruiter is accurate and correct by verifying all documents. Hence, officers should maintain and cultivate goodwill and good relationships with internal and external teams, educational and financial institutes. Make sure to provide excellent customer service to all internal and all external clients with a focus on professional, accurate, and timely responses.

Also proactively collaborate with key internal stakeholders to manage any feedback or issues/incidents. Strict adherence to the company s quality standards when dealing with platform inquiries by recruiters. Maintaining a deep understanding of platform updates, new offerings, and Visa and GTE processes and being able to articulate those to customers. Meet (face to face and/or online) regularly with the university training team to update product/process knowledge. Performs any other duties as assigned from time to time by the Manager.

Accurately maintain databases; organize and maintain files and records, electronic and physical. Produce and develop reports (weekly/ monthly/ quarterly/ yearly reports and statistics for submission) as required to produce data-driven actions regarding particular universities, recruiters or geographic regions. Supporting the senior management teams with management reports and special projects. The post holder must maintain the confidentiality of the information and meet the organization s Data Protection and privacy policies at all times.

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per month

Benefits:

Health insurance Leave encashment
Work Location: In person