Job Description

1. Position Overview

A Visa Filing Officer is responsible for handling the complete visa application process for students and clients, ensuring accuracy, completeness, and compliance with embassy/consulate rules. The officer must maintain excellent communication, documentation, and follow-up skills to ensure smooth and timely visa submissions.

2. Key Responsibilities

A. Application & Documentation

Collect, verify, and review all documents required for visa applications (student, tourist, dependent, etc.). Prepare visa files as per the specific embassy or VFS requirements. Ensure the completeness and accuracy of documentation before submission. Fill out online application forms for Canada, Australia, UK, USA, Europe, and other countries.

B. File Processing & Submissions

Create student profiles on university/college portals where required. Upload documents, maintain file sequencing, and track deadlines. Schedule VFS appointments and prepare clients for biometrics/visa interviews. Coordinate with universities for CAS, COE, LOA, GTE, GS, and other compliance requirements.

C. Client Interaction

Maintain regular communication with students/clients regarding file progress. Update clients about missing documents, changes in requirements, and file status. Guide students regarding SOP requirements, financial documents, and interview preparation.

D. Coordination & Reporting

Liaise with the internal admission team, counsellors, and managers for smooth processing. Maintain proper record-keeping of all files (soft & hard). Prepare daily and weekly reports for the Managerial Head. Track embassy updates, visa rules, and policy changes.

E. Compliance & Quality

Ensure all files meet the quality benchmarks of the organisation. Maintain confidentiality and professionalism while handling sensitive documents. Avoid any misleading, incomplete, or incorrect information during filing.

3. Required Skills & Qualifications

Minimum qualification: Graduation in any stream. Strong knowledge of visa procedures (Canada, Australia, UK, Europe preferred). Proficiency in computer operations, MS Office, scanning, PDF editing, and online portals. Strong communication skills (English, Hindi, Punjabi). Ability to multitask and work under deadlines. Attention to detail, accuracy, and good organisational skills.

4. Experience

1-3 years of experience in visa filing or admission processing (preferred). Freshers with strong learning ability may also be considered.

5. Personal Attributes

Highly disciplined and responsible. Ability to work independently as well as in a team. Professional behaviour and positive attitude. Trustworthy and committed towards confidentiality.

6. Salary

Salary based on experience and performance. Additional incentives for target achievements (if applicable).

7. Working Hours

Monday to Saturday 10:00 AM to 6:00 PM (Flexible as per workload)
Job Type: Full-time

Pay: ?7,000.00 - ?18,000.00 per month

Work Location: In person