to lead visa operations for global destinations including UAE, Thailand, Vietnam, Singapore/Malaysia, Sri Lanka, Schengen, UK, US, Canada, and Australia. The role demands ownership of the complete visa process--from eligibility checks and documentation to appointments, biometrics, compliance, and timely approvals.
Responsibilities
Manage end-to-end visa workflows and maintain SOPs, checklists, and templates.
Handle group visa pipelines for departures with strict cut-offs.
Coordinate with Sales, Tour Managers, and Customers for seamless travel readiness.
Lead, train, and monitor Visa Executives; ensure quality and compliance.
Build strong relationships with VFS/BLS centers, consulates, and partners.
Track approvals, TAT, escalations, and revenue through MIS reporting.
Requirements
2-6 years of visa operations experience in a travel company/VFS/consultancy.
1-2 years of team management experience.
Strong knowledge of VFS Global, BLS, USTravelDocs, Schengen portals, UAE ICP/GDRFA, UKVI, etc.
Excellent documentation, proofreading, and risk-screening skills.
Fluency in English & Kannada (Hindi/Tamil/Telugu preferred).
Proficiency in Excel/Google Sheets, CRM tools, and professional email handling.
What We Offer
Competitive salary + incentives.
Career growth to Senior Visa Manager/Operations Lead.
Process-driven, customer-focused work culture.
Job Type: Full-time
Pay: ₹28,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Experience:
Visa filing: 2 years (Preferred)
Team management: 1 year (Preferred)
Work Location: In person
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