The Visa Counsellor will guide students and clients through the entire visa application process for countries such as Australia, Canada, UK, USA, and Europe. The role involves client counselling, documentation evaluation, filling visa applications, and providing complete support until visa approval. The ideal candidate must have strong communication skills, sales ability, and knowledge of immigration/visa processes.
Counsel students/clients regarding study, tourist, dependent, and work visa options.
Understand client profiles and recommend suitable countries, courses, or visa categories.
Follow up with leads to convert inquiries into admissions/visa applications.
Maintain a high conversion rate through professional guidance and relationship building.
Documentation & Application Processing
Review client documents and ensure completeness as per embassy/immigration rules.
Assist clients in preparing SOPs, financial documents, and visa checklists.
Fill visa application forms accurately (offline/online).
Ensure timely submission of applications and appointment booking.
Coordinate with universities/colleges, if required, for offer letters or admissions.
Communication & Support
Handle queries professionally via phone, email, WhatsApp, and walk-ins.
Provide regular updates to clients about application progress.
Counsel clients on pre-departure requirements, medicals, biometrics, and travel guidelines.
Compliance & Reporting
Maintain updated knowledge of visa policies, embassy changes, and immigration updates.
Keep accurate records of client files and follow company CRM procedures.
Prepare daily/weekly reports and meet assigned targets.
Required Skills & Qualifications
Graduate in any stream (Bachelor's degree preferred).
Experience in visa counselling, immigration services, or overseas education (preferred).
Strong communication and interpersonal skills.
Ability to guide clients confidently and handle objections.
Knowledge of visa documentation, embassy rules, and online filing systems.
Proficiency in MS Office and CRM tools.
Preferred Attributes
Sales-oriented mindset with target achievement attitude.
Professional, confident, and presentable personality.
Strong attention to detail and documentation accuracy.
Ability to handle pressure and work in a fast-paced environment.
Benefits
Attractive salary + incentives based on conversions.
Training on multiple country visa processes.
Career growth within the organization.
Supportive and positive working environment.
Job Type: Full-time
Pay: ?10,926.40 - ?34,372.04 per month
Benefits:
Cell phone reimbursement
Paid time off
Provident Fund
Work Location: In person
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