Job Description

A visa counselor advises clients on and assists with visa applications by providing information on requirements, helping with documentation, and guiding them through the process. Key responsibilities include counseling clients on different visa types, maintaining updated knowledge of immigration laws, verifying documents, and coordinating with embassies or consulates. They also handle client inquiries, maintain records, and aim to meet sales or client satisfaction targets. Core responsibilities

Client consultation:

Advise clients on various visa options (e.g., student, visitor, permanent residency) and assess their eligibility.

Application assistance:

Help clients prepare, review, and submit accurate visa application forms and all necessary documents.

Information management:

Provide accurate and up-to-date information on visa laws, regulations, and processes.

Client communication:

Act as the main point of contact for clients, addressing concerns, providing updates on their application status, and resolving issues.

Record keeping:

Maintain detailed and accurate records of client interactions and application progress.

Coordination:

Liaise with immigration authorities, embassies, or consulates on behalf of clients.

Sales and targets:

Often includes making outbound calls to leads, performing sales pitches, and meeting assigned targets for client acquisition and revenue.
Essential skills and qualifications

Knowledge:

Thorough understanding of visa regulations, immigration laws, and the application process for various countries.

Communication:

Excellent verbal and written communication skills for client counseling and professional interactions.

Customer service:

Strong ability to provide high-level customer service and build client relationships.

Attention to detail:

High level of accuracy in reviewing and verifying documents and managing client information.

Organizational skills:

Ability to manage multiple clients and deadlines simultaneously.

Problem-solving:

Skill in resolving client issues and concerns effectively.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement
Work Location: In person