Job Description

Job Title: Visa Counsellor - Study Abroad

Industry:

Overseas Education / Study Abroad

Department:

Visa & Documentation

Employment Type:

Full-Time, Permanent

Role Category:

Visa Counselling / Student Services

Location:

Ahmedabad

Role Overview

We are looking for a detail-oriented and student-focused

Visa Counsellor

to manage and support students through the

end-to-end visa application process

. The role requires strong communication skills, in-depth knowledge of visa procedures, and the ability to ensure a smooth, compliant, and positive experience for students pursuing overseas education.

Key Responsibilities

Visa Process Management

Stay

well-informed and updated

on visa rules, processes, and documentation requirements Explain the

complete visa procedure and checklist

clearly to students Assist students in arranging and verifying

visa documents

as per embassy requirements Follow up with students for

pending documents

to ensure timely submission
Application & Interview Support

Complete and submit

visa application forms

accurately Schedule visa appointments where required Prepare students for

mock interviews

and embassy interactions Track visa status, decisions, extensions, and related updates
Student Support & Communication

Address student queries via

email and phone

in a timely and professional manner Provide guidance on

bank loans, funding, and financial documentation

Share regular

visa status updates

with students and internal teams Ensure students have a

positive experience throughout the visa process

Compliance & Professional Standards

Ensure adherence to

company processes, timelines, and compliance standards

Contribute to maintaining a

professional and organized work environment

Meet deadlines consistently while maintaining accuracy and service quality
Preferred Candidate Profile

Fluent in

English

, with strong verbal and written communication skills Prior experience in

visa counselling

within the

overseas education industry

is highly preferred Strong attention to detail and documentation accuracy Ability to manage multiple student cases simultaneously Customer-focused mindset with a calm and professional approach
What We Offer

Exposure to

international visa processes

in the overseas education domain Structured workflows and professional support systems Growth opportunities in a stable, process-driven organization
Job Type: Full-time

Pay: ?18,000.00 - ?36,056.84 per month

Work Location: In person