Job Description

Key Responsibilities

Call warm and hot leads to answer

visa-related queries and schedule walk-ins

Convert telephonic inquiries and follow-up inquiries into walk-in appointments Advise students and parents on overseas study options,

course selection, career paths, and visa policies

Assist with university/program selection and help build student profiles

(SOP, resume, LOR)

Support registrations and post-enquiry follow-ups Participate in business development and marketing initiatives Prepare and maintain weekly/monthly reports on conversions and targets Manage student data and visa status records Attend university training, workshops, and travel to support branch events Recruit and coach new team members Monitor and drive reviews (Facebook, Google, Company site); update website content, including course details, testimonials, events, and visa news Handle live chat inquiries on the company website Perform other duties as assigned to meet sales targets

Required Skills

Prior experience in

student counselling or related field

Excellent communication, empathy, and adaptability Self-motivated, confident, and goal-oriented Cultural sensitivity and ability to inspire students Experience handling

USA/Australia study destinations preferred

Awareness of current developments in the education industry

Preferred

Customer service background in the education or study-abroad sector
Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month