Job Description

# Primary Responsibilities

1. Counseling applicants: Provide guidance to visa applicants on the application process, required documents, and eligibility criteria.

2. Evaluating applications: Review and assess visa applications to ensure completeness and accuracy.

3. Conducting interviews: Interview applicants to gather additional information, clarify doubts, and assess their eligibility.

4. Making visa recommendations: Based on the evaluation and interview, make recommendations for visa approval or denial.

# Administrative Tasks

1. Maintaining records: Keep accurate and up-to-date records of visa applications, interviews, and decisions.

2. Communicating with applicants: Respond to applicant inquiries, provide updates on application status, and notify them of decisions.

3. Collaborating with colleagues: Work with other visa counselors, embassy staff, and government agencies to ensure efficient processing of visa applications.

4. Staying updated on visa policies: Stay current with changes in visa policies, regulations, and procedures.

# Analytical and Problem-Solving Tasks

1. Assessing complex cases: Evaluate complex or sensitive visa applications, requiring careful analysis and consideration.

2. Resolving discrepancies: Investigate and resolve discrepancies or inconsistencies in visa applications.

3. Identifying potential issues: Identify potential issues or risks associated with visa applications and take proactive measures to address them.

# Other Responsibilities

1. Providing customer service: Offer excellent customer service to visa applicants, ensuring a positive experience.

2. Maintaining confidentiality: Maintain confidentiality and handle sensitive information with discretion.

3. Participating in training and development: Engage in ongoing training and professional development to enhance knowledge and skills.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person