Job Description

Profile: Visa Counsellor

We are seeking a

dedicated and detail-oriented Visa Counsellor

to join our team for the night shift. The role involves assisting clients with immigration and visa processes, providing professional guidance, and ensuring accurate documentation in compliance with immigration laws and regulations. The ideal candidate should have strong communication skills, the ability to manage international client queries, and adaptability to work in a night shift environment.

Key Responsibilities

Provide counselling to clients regarding visa categories, eligibility, and documentation requirements. Conduct client assessments and suggest suitable visa/immigration options. Assist in preparing and reviewing visa applications, ensuring accuracy and compliance with regulations. Stay updated with immigration policies, rules, and procedural changes. Handle international client queries via calls, emails, and virtual meetings. Ensure timely follow-ups and maintain detailed case records. Coordinate with internal teams and external authorities when required.

Requirements

12th / Bachelor's degree in any discipline.

Minimum 2 years of prior experience as a Visa Counsellor

(mandatory). Strong verbal and written communication skills in English (knowledge of additional languages is a plus). Sound knowledge of visa processes (study visa, tourist visa, etc.). Ability to work independently with attention to detail and accuracy. Proficiency in MS Office and CRM tools.

Key Skills

Immigration counselling Client relationship management Documentation and compliance Problem-solving and adaptability Cross-cultural communication

Work Schedule

Shift

: Day Shift

Location

: Jalandhar
Job Type: Full-time

Pay: ?20,759.66 - ?30,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

Study visa Counselling: 2 years (Preferred)
Language:

English (Preferred)
Location:

Jalandhar city, Punjab (Preferred)
Shift availability:

Night Shift (Preferred)
Work Location: In person