Review and assess visa applications for completeness, accuracy, and eligibility.
Ensure all required documentation is collected, verified, and submitted according to immigration guidelines.
Maintain up-to-date knowledge of visa categories, immigration laws, policies, and procedural updates.
Prepare, compile, and submit visa applications to the relevant embassies, consulates, or visa centers.
Track and monitor the status of ongoing applications and follow up with authorities when needed.
Provide timely updates to clients regarding their application progress and any additional requirements.
Maintain secure and organized records of applications and client documentation in compliance with data protection rules.
Resolve issues or discrepancies during the application process and escalate complex cases when necessary.
Support team members in improving filing systems, workflows, and process efficiency.
Assist in training junior staff on visa filing standards and documentation procedures.
Visa Counselling Responsibilities
Conduct in-depth counselling sessions with clients to understand their study, travel, or migration goals.
Guide clients in selecting the most suitable visa category based on their profile and objectives.
Explain visa requirements, timelines, financial documentation, and country-specific rules clearly and professionally.
Assist clients in preparing for visa interviews, including mock sessions and documentation review.
Counsel students on course selection, university options, and country choices when required.
Provide pre-departure guidance, including travel, accommodation, and cultural awareness.
Maintain strong rapport with clients, offering personalized support throughout their journey.
Address client queries, concerns, and objections with patience and clarity.
Stay updated on global education trends, embassy updates, and international travel policies.
Participate in seminars, webinars, and promotional events to represent the company.
Maintain follow-up schedules to ensure conversion of leads into successful applications.
Job Type: Full-time
Pay: ?12,000.00 - ?20,000.00 per month
Experience:
total work: 1 year (Preferred)
Work Location: In person
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