Job Description

Job Title

Visa Application Processing Officer / Immigration Case Officer

Job Summary

The Visa Application Processing Officer is responsible for handling end-to-end visa and immigration applications, ensuring accuracy, compliance with immigration laws, and timely submission. The role involves client coordination, document verification, case management, and liaison with immigration authorities.

Key Job Duties & ResponsibilitiesApplication Processing

Handle end-to-end processing of visa applications (Study, Work, Tourist, PR, Business, Family Sponsorship, etc.) Prepare, review, and submit visa applications in accordance with country-specific immigration laws and procedures Complete online and paper-based application forms accurately
Documentation & Compliance

Collect, verify, and organize client documents (passports, financials, employment letters, education records, etc.) Ensure documents meet embassy/immigration authority requirements Maintain compliance with immigration regulations and internal quality standards
Client Coordination

Guide clients through the visa process and documentation requirements Provide regular case updates and respond to client inquiries professionally Explain timelines, procedures, and possible outcomes clearly and honestly
Case Management

Maintain accurate records of client files and case notes Track application status, deadlines, and follow-ups Escalate complex or high-risk cases to senior consultants
Liaison & Follow-Up

Coordinate with embassies, consulates, VFS centers, and immigration departments Schedule biometrics, medicals, and interviews when required Follow up on application progress and additional document requests
Quality Control & Risk Assessment

Review applications for errors or inconsistencies before submission Identify potential refusal risks and suggest corrective measures Ensure no false or misleading information is submitted
Reporting & Administration

Update CRM or case management systems regularly Prepare status reports for management Maintain confidentiality of client information
Required Skills & Qualifications

Bachelor's degree (preferred) Experience in visa processing or immigration services (1-3 years preferred) Strong knowledge of immigration rules for major destinations (Canada, Australia, UK, USA, Schengen, etc.) Excellent attention to detail and organizational skills Strong written and verbal communication skills
Key Performance Indicators (KPIs)

Application accuracy rate Timely submission of applications Approval/success rate (within ethical guidelines) Client satisfaction and feedback
Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?30,000.00 per month

Benefits:

Flexible schedule Paid sick time Paid time off
Application Question(s):

What is your expected CTC? How many years of Immigration Visa processing experience do you have?
Experience:

total work: 1 year (Preferred)
Work Location: In person