Job Description

Overview

We are looking for a dedicated and proactive Virtual Medical Assistant to join our remote healthcare team. This role is perfect for someone who thrives in a fast-paced, virtual environment and is passionate about providing excellent patient care. As a Virtual Medical Assistant, you will support healthcare providers by managing administrative tasks, coordinating patient communications, and ensuring smooth operations within our digital platform.

Key Responsibilities

Patient Coordination:

Schedule appointments, manage patient communications, and provide follow-up support via phone, email, or our online portal.

Medical Records Management:

Accurately update and maintain electronic health records (EHRs), ensuring data privacy and compliance with healthcare regulations.

Administrative Support:

Assist with billing, insurance verification, and other administrative tasks to streamline office operations.

Communication:

Serve as the first point of contact for patients, addressing inquiries and facilitating communication between patients and healthcare providers.

Telehealth Support:

Provide technical support for virtual consultations and help guide patients through the telehealth process.

Documentation:

Prepare and distribute patient instructions, appointment reminders, and other necessary documentation.

Qualifications

Experience:

Previous experience in a medical administrative role or as a medical assistant, preferably in a virtual setting.

Technical Skills:

Proficiency with EHR systems, scheduling software, and basic computer applications (e.g., Microsoft Office, telehealth platforms).

Communication:

Excellent written and verbal communication skills with a friendly and empathetic demeanor.

Organization:

Strong attention to detail with the ability to manage multiple tasks efficiently in a remote work environment.

Certifications:

Medical Assistant certification is a plus but not required.

Compliance:

Familiarity with HIPAA and other relevant healthcare regulations.

What We Offer

A supportive, fully remote work environment Opportunities for professional development and ongoing training Competitive salary and comprehensive benefits package Flexible scheduling to promote work-life balance The chance to make a positive impact on patient care and streamline healthcare operations

How to Apply

Interested candidates should submit their resume, a cover letter detailing relevant experience, and any supporting documents to careers@paintreatmentmd.com with the subject line "Virtual Medical Assistant Application."

Join our team and contribute to a more accessible, efficient, and patient-focused healthcare experience. We look forward to receiving your application!

Job Type: Full-time

Pay: ?35,000.00 - ?45,000.00 per month

Work Location: Remote