Virtual Medical Assistant (VMA) - US Healthcare Support
Location:
Remote (WFH) - India (Ahmedabad preferred)
Work Hours:
5:30 PM - 3:00 AM IST (aligning with US time zones)
Company:
[Your Company Name] - A fast-growing HealthTech company supporting US doctors, clinics, and healthcare organizations
About the Role
We are looking for a
Virtual Medical Assistant
to support US-based healthcare professionals. The ideal candidate has strong English communication, experience in handling healthcare admin tasks, and the ability to work independently during US business hours.
Key Responsibilities
Manage
patient scheduling, reminders, and follow-ups
Handle
electronic health record (EHR/EMR) updates
accurately
Support doctors with
documentation, charting, and medical notes
Respond to patient queries via email, calls, or chat (as per compliance rules)
Assist in
medical billing, coding basics, and insurance coordination
(if trained)
Coordinate with pharmacies, labs, and diagnostic centers for orders/results
Provide
daily reports/updates
to doctors or US teams
Maintain confidentiality and follow
HIPAA compliance guidelines
Key Requirements:
Graduate (Life Sciences, Nursing, Pharma background preferred but not mandatory)
Prior experience as a
Medical Virtual Assistant / Healthcare BPO / Medical Transcriptionist
is a strong plus
Excellent English communication (written + spoken)
Familiarity with
EHR/EMR systems (Athenahealth, Kareo, eClinicalWorks, etc.)
is an advantage
Strong multitasking, attention to detail, and client-facing confidence
Ability to work
US night shift hours
Must have
reliable internet and quiet work environment
What We Offer
Fully remote role (Work-from-home)
Opportunity to work with
US doctors and healthcare startups
Training on EHR/EMR tools and compliance (HIPAA basics)
Career growth into
Team Lead / Operations Manager
roles in healthcare support
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
* Work from home
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