Job Description

Job Title:

Admin Support Executive (Experience in international Hotel Manager and Receptionist in hospitality industry candidate)

Position Type:

Full-Time

USA Based Shift, Day Shift 11:00 AM to 9:00 PM || Night shift 8:00 PM to 6:00 AM

Work Location:

Office-based

Fluent English Proficiency Required

Key Responsibilities:

Guest Experience Excellence:

Handle guest check-ins and check-outs with professionalism and a personal touch.

Customer Support:

Quickly respond to guest inquiries, resolve concerns, and provide clear, accurate information about services, amenities, and local attractions.

Team Collaboration:

Work closely with our rental staff to ensure a seamless experience for our guests.

Problem Solving:

Maintain a calm, empathetic demeanor while addressing guests' needs and providing solutions.

Skills:

Fluent communication, email drafting, guest handling Problem solving, guest satisfaction tracking Supports team goals, builds relations Reservation system, billing, Excel reports Departmental process awareness Takes ownership for small tasks Suggests simple solutions Daily task planning Cross-selling & guest engagement Mentors Trainee staff Cost awareness Ensures departmental compliance Improves small processes Adapts to diverse guests
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https://forms.gle/9vhqfMhGCpYENNRA8

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Contact : 8200635061 (DM on Whatsapp)

We can't wait to hear from you!

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Flexible schedule Food provided Leave encashment Paid sick time Paid time off
Application Question(s):

Are you ready for night shift?
Language:

Fluent English (Required)
Location:

Andheri, Mumbai, Maharashtra (Preferred)
Work Location: In person