Job Description

Job Title:

WFH Virtual Assistant - Business Operations, Financial Analysis & Team Oversight (Retail & Restaurants)

Location:

Remote (India-Based) | Full-Time | Monday to Saturday

Working Hours:

6:00 AM - 3:00 PM CST

Position Summary:

We are seeking a highly analytical and proactive Virtual Assistant to support the business owner of a fast-growing retail and restaurant group in the U.S. This critical role blends day-to-day operations support with financial and team oversight. You will coordinate across departments--ensuring smooth workflows, performance accountability, and operational excellence.

You will act as a bridge between the business owner and various teams including admin, marketing, accounting, and store operations. If you're organized, solutions-driven, and experienced in cross-functional coordination, this is a dynamic role with growth potential.

Key Responsibilities:

Team Performance Oversight

Serve as a communication and performance liaison between the owner and: Admin Assistants (Retail & Restaurant) Marketing Team Accountant Operations Managers Review task completion, quality, and timelines across departments Maintain performance dashboards and highlight gaps or delays

Operations Monitoring & Reporting

Validate daily reports: sales summaries, pricing updates, order entries, payroll data Review Daily Activity Reports (DARs) from stores and restaurants Identify recurring issues and recommend process improvements

Communication & Administrative Coordination

Manage email communications on behalf of the business owner Ensure inter-team follow-up and task progression Maintain internal SOPs, documentation, and task checklists

Financial Oversight & Insights

Analyze monthly and quarterly Profit & Loss (P&L) statements Track gross margin, labor cost, COGS, rent, and utilities Collaborate with the accountant for actionable financial insights Recommend strategies for cost reduction and revenue improvement

Marketing & Campaign Oversight

Monitor posting schedules and social media campaigns Coordinate GMB updates, promotions, and reputation management Review marketing performance reports and calculate ROI

Hiring & Onboarding Support

Draft and post job listings on Indeed or similar platforms Manage applicant tracking and onboarding workflows Maintain updated records of team structure and new hires

Expense Tracking & Optimization

Monitor expenses across departments and locations Identify discrepancies or cost-saving opportunities Recommend improvements to ensure expense accuracy and control

Required Skills & Experience:

Minimum 3 years of experience in virtual assistance, operations coordination, or financial support roles Prior experience in retail or restaurant operations is a strong plus Proficiency in basic financial analysis and P&L understanding Fluent English--both written and spoken Tech-savvy: Google Workspace, Microsoft Excel, and tools like Asana, Trello, or Notion Meticulous attention to detail and a data-driven, proactive approach Ability to manage competing priorities independently and reliably

Dedicated workspace free from interruptions

High-speed internet connection

Own laptop or desktop computer with necessary software

Compensation:

Salary:

?40,000 - ?65,000 per month (based on experience)

Job Type: Full-time

Pay: ?40,000.00 - ?65,000.00 per month

Benefits:

Work from home
Schedule:

Fixed shift US shift
Application Question(s):

How many years of Operations Coordinator/Manager experience do you have? How many years of Administrative Assistant experience do you have? How many years of Financial Analyst or Bookkeeping Support experience do you have? How many years of Retail or Restaurant Management Support experience do you have? Are you available to work Monday to Saturday, from 6:00 AM to 3:00 PM CST? "What is the advertised salary range for this position (in INR)?"
Education:

Bachelor's (Preferred)
Experience:

Virtual Assistant: 3 years (Preferred)
Language:

English (Preferred)
Work Location: Remote

Expected Start Date: 16/06/2025