Job Description

Job description

: International Customer Service (Vietnamese Language )

Location:

Gurugram

Working Days:

5 days a week

Offs:

2 rotational offs

Shifts:

Rotational shifts (both day and night)

Transportation:

Both-side cab facility provided

Environment:

Positive and supportive work culture

Salary:

Open to discussion based on experience and language proficiency.

About the Role:

We are seeking enthusiastic and customer-focused individuals fluent in one or more European languages to join our dynamic International Customer Service team in Gurugram. In this role, you will be the first point of contact for our international customers, providing exceptional support and ensuring their queries and concerns are addressed efficiently and effectively. You will play a crucial role in maintaining high levels of customer satisfaction and contributing to the overall success of our global operations.

Qualifications:

Fluency (both written and verbal) in one

Vietnamese Language

. Excellent command of the English language (both written and verbal). Prior experience in a customer service role, preferably in an international environment, is highly desirable. Strong communication, interpersonal, and problem-solving skills. High school diploma or equivalent; a Bachelor's degree is a plus.

What We Offer:

A competitive salary with an open budget based on your skills and experience. Convenient transportation with both-side cab facility. A supportive and inclusive work environment with opportunities for growth and development. Exposure to a diverse international customer base. Comprehensive training and ongoing support.

If you are passionate about providing excellent customer service and possess the required language skills, we encourage you to apply!

Role:

Customer Success Associate

Industry Type:

BPM / BPO

Department:

Customer Success, Service & Operations

Employment Type:

Full Time, Permanent

Role Category:

Customer Success

Job Type: Full-time

Pay: ?1,200,000.00 - ?1,400,000.00 per year

Benefits:

Provident Fund
Language:

Vietnamese (Required) English (Required)
Work Location: In person