Job Description

Answer phone calls in a more professional manner and provide information about products and services as required by the callers. They are responsible for taking or cancelling orders, and obtaining details of customer complaints Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments Process orders, applications, and forms Render administrative support to other customer care team members when the need arises, or as instructed Follow up customers and their complaints; ensuring that customer's requests are attended to accordingly
Job Type: Full-time

Pay: ?8,500.00 - ?12,500.00 per month

Ability to commute/relocate:

Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

* Hindi (Preferred)