Job description :- Experience : 15 to 20 Years Role & responsibilities Lead, manage and motivate a high performing team with a focus on high standards, quality, customer service, controls, execution and delivery Implement new processes for Product Entitlement Due Diligence team with new set of data elements required for the following entitlement processes: o Addition o Deletion o Offboarding Develop a new operating model for engagement with KYC Onboarding, Credit Ops, Legal Ops, Tax Ops teams to amend and delete product entitlements Develop controls to assess whether any trades have been booked without the appropriate product entitlements in JetBridge Build and maintain strong relationships with key stakeholders across Technology and Operations in order to champion or challenge policy and procedural changes as needed Provide focused training and coaching support and inculcate best practice sharing to drive Right First Time performance, improve standards and increase awareness throughout the wider teams Ownership and management of Quality MI metrics to be assessed with the team and presented to senior management, key stakeholders Champion colleague engagement within your teams and across the wider business - ensuring the Barclays Purpose, Values and Behaviours are at the heart of everything we do. What were looking for: Postgraduate qualification or equivalent industry experience Knowledge on Client & Account data maintenance, Corporate Action and other Reference Data functions External certification, Lean Six Sigma
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