Job Description

Ready to shape the future of work?

At Genpact, we

don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

V

ice President

-

Salesforce Insurance Consultant

We are

seeking

a highly skilled

Salesforce Insurance Consultant

to lead and support digital transformation initiatives for financial institutions and insurance providers. The ideal candidate will

possess

deep expertise

in

Salesforce Financial Services Cloud

,

Salesforce Data Cloud

, and other Salesforce tools, with a strong understanding of

Property & Casualty (P&C) insurance

and/or Life & Annuity

processes

. This role will help clients streamline workflows, improve customer experience, and enhance operational efficiency across their organizations using the

Salesforce technology stack

.

Responsibilities

Implementation Leadership

: Lead and support the

implementation of Salesforce solutions

for financial institutions and insurance providers, ensuring seamless execution and integration with existing business processes.

Workflow Optimization

: Analyze, design, and configure

Salesforce workflows

to

optimize

claims processing

,

underwriting

,

policy management

, and

regulatory compliance

in P&C insurance.

Stakeholder Engagement

: Collaborate closely with business stakeholders to

identify

pain points in existing processes and propose tailored solutions using

Salesforce Financial Services Cloud

and other Salesforce tools.

System Integration

: Drive the integration of

Salesforce

with core insurance platforms such as

Guidewire

,

Duck Creek

, or other legacy

policy administration systems

to ensure end-to-end automation and smooth data flow.

Automation and Process Improvement

: Enable and drive the seamless automation of

policy servicing

,

claims management

, and

underwriting

processes on the

Salesforce platform

, enhancing operational efficiency.

Strategic Advisory

: Provide strategic advisory services to insurance

firms on

leveraging

Salesforce

for improving

operational excellence, customer satisfaction, and profitability.

Client Presentations and Workshops

: Lead

Salesforce demonstrations

and

workshops

for clients to

showcase

the platform's capabilities, highlighting potential ROI and business benefits.

Best Practices and Governance

: Develop and deliver best practices, governance models, and continual improvement strategies to ensure

Salesforce implementations

are efficient, scalable, and sustainable.

Cross-Functional Collaboration

:

Work closely with cross-functional teams, including developers, architects, and business analysts, to implement solutions effectively, ensuring alignment with client objectives

Qualifications we

seek

in you!

Minimum

Q

ualifications

/ Skills

Extensive

experience

in

Salesforce implementation

with a focus on

Financial

Services

Cloud

and/or

Insurance industry solutions

.

Deep understanding of P&C insurance processes

, including

claims management

,

underwriting

, and

policy administration

.

Hands-on experience

in

Salesforce Financial Services Cloud

and other relevant Salesforce products, including

Salesforce Service Cloud

,

Salesforce Sales Cloud

, and

Salesforce Data Cloud

.

Knowledge of

Salesforce integration

with core insurance platforms like

Guidewire

,

Duck Creek

, or other

policy administration systems

is a plus.

Strong

analytical and problem-solving skills

, with the ability to translate

business needs

into

technical requirements

.

Salesforce certifications

(Financial Services Cloud, Sales Cloud, Service Cloud, or other relevant certifications) preferred.

Excellent

communication skills

, with the ability to engage with stakeholders at all levels and present complex solutions clearly

Preferred

Q

ualifications

/ Skills

Experience

working with

mid

-to-large

insurance companies

in a

consulting

or

technical advisory

role.

Familiarity with

AI-powered automation

and digital transformation trends in

financial services

and

insurance

.

Exposure to

Salesforce AppExchange

solutions and

custom app development

using

Salesforce Lightning

.

Ability to

lead Salesforce training sessions

and

change management initiatives

to empower clients to adopt and effectively

utilize

Salesforce solutions.

Salesforce Certified Administrator (ADM 201)

Salesforce Certified Financial Services Cloud Consultant

Salesforce Certified Service Cloud Consultant

Salesforce Certified Sales Cloud Consultant

Salesforce Platform App Builder

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobVice President

Primary LocationIndia-Bangalore

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 10, 2025, 2:52:49 AM

Unposting DateAug 9, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time