Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

Inviting applications for the role of

Vice President- Salesforce Delivery Leader

The Salesforce Delivery Leader oversees the successful execution of Salesforce programs and projects, ensuring alignment with business goals, client expectations, and technical excellence. This role blends strategic leadership, delivery management, and deep Salesforce expertise to drive digital transformation.

Responsibilities

Lead

end-to-end delivery

of Salesforce engagements across Sales Cloud, Service Cloud, Revenue Cloud, Field Service, and custom solutions

Manage

project planning, execution, and governance

across multiple accounts or programs

Collaborate with clients to define

scope, timelines, and success metrics

Ensure

quality, compliance, and performance

across all delivery streams

Drive

resource planning, forecasting, and fulfillment

across global teams

Act as a

primary escalation point

for delivery issues and risks

Support

pre-sales activities

, solutioning, and proposal development

Foster

continuous improvement

through automation, innovation, and best practices

Leadership & Strategic Impact

Drive

delivery-led growth

by identifying new opportunities within existing accounts

Represent the organization in

executive client meetings, QBRs, and industry forums

Align delivery outcomes with

business transformation goals

Qualifications we seek in you!

Minimum Qualifications and Core Competencies:

B.E

or

B.Tech

or MCA

Relevant years of experience in IT delivery, with strong Salesforce program management background

Proven track record of managing

large-scale Salesforce implementations

Deep understanding of

Salesforce architecture, integration, and customization

Strong leadership in

Agile, DevOps, and hybrid delivery models

Experience managing

onshore/offshore teams

and vendor relationships

Excellent communication, stakeholder management, and conflict resolution skill

Preferred: Salesforce certifications such as:

Salesforce Administrator

Salesforce Consultant (Sales/Service/Field)

PMP or Prince2

Agile/Scrum Master

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobVice President

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 5, 2025, 8:29:28 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time