Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Vice President, Lean Digital Transformation!

In this role, LDT vertical lead is responsible to lead the improvement agenda for the vertical,

work

closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. Vertical lead ensures smooth delivery

on

functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.

Responsibilities

Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it

Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities

Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts

Program

manage Digital Twin deployment in prioritized accounts in the vertical

Identify digital use cases

Prioritize resource alignment to stabilize mega wins

De-risk operations through Risk Control and Best Practice framework

Orchestrate operational excellence, governance and transformation rigor to optimize short-term improvement and long-term value creation.

Hold self and organization accountable to deliver on Genpact client commitment.

Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership.

Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations

The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion

Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously

Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments

Decisiveness and comfort in taking risks when working with ambiguity

Digitally savvy with high levels of consultative selling skills

Qualifications we seek in you!

Minimum Qualifications / Skills

Post Graduation from Top institutes

Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics

Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery

Global exposure with consistent track record for digital projects: Robotics, AI, automation

Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions

Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome

Qualifications & demonstrated experience for leading 'Lean' projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus

Proven track record of driving transformation in client operations

Preferred Qualifications/ Skills

Digital deployment for large/ medium scale customers

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobVice President

Primary LocationIndia-Noida

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 8, 2025, 3:36:28 AM

Unposting DateOct 8, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time