Ready to shape the future of work? At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI
, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
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globally.
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,
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Inviting applications for the role of Vice President - Lean Digital Transformation
(F&A)
A
LDT lead is responsible
to lead
the improvement agenda for the vertical/customers assigned,
work
closely with COOs and other senior stakeholders, including clients. S/he is accountable to
identify
, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification,
leveraging
Lean and Six Sigma. A Transformation lead ensures smooth delivery
on
functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.
Responsibilities
Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
Partner with ops to
identify
and deliver Value-Share and Revenue Assurance opportunities
Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
Program
manage Digital Twin deployment in prioritized accounts in the vertical
Identify digital use cases
Prioritize resource alignment to stabilize mega wins
De-risk operations through Risk Control and Best Practice framework
Orchestrate operational excellence, governance, and transformation rigor to
optimize
short-term improvement and long-term value creation.
Hold self and organization accountable to deliver on Genpact client commitment.
Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership.
Specific traits and success competencies for this role include:
Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations
The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
Proven
track record
of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments
Decisiveness and comfort in taking risks when working with ambiguity
Digitally savvy with
high levels
of consultative selling skills
Qualifications we
seek
in you!
Minimum qualifications:
Post Graduation from Top institutes
Meaningful work experience in core Finance
proficiencies
(FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
Global exposure with consistent
track record
for digital projects: Robotics,
AI, automation
Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome
Qualifications &
demonstrated
experience for leading 'Lean' projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus
Proven
track record
of driving transformation in client operations
Preferred Qualifications/Skills:
Digital deployment for large/ medium scale customers
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.