Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Vice President, Insurance Analytics
In this role, you will be leading delivery of Europe and London engagements, building solutions, supporting Banking and Capital Market unit's pre-sales activities from delivery perspective. You will collaborate closely with Delivery teams, Service Lines and Sales for solution design, client discussions and solution delivery.
This role requires a strong background in Technology and Delivery, with excellent leadership skills, and the ability to collaborate with cross-functional teams
Responsibilities

• Own end-to-end delivery for all client engagements in the region across application services, infrastructure, digital, cloud, data, and managed services.
• Ensure consistent delivery excellence, SLA compliance, quality standards, and risk management across accounts.
• Establish and enforce delivery governance, escalation management, and continuous improvement frameworks.
• Build strong C-level relationships with client stakeholders, ensuring high client satisfaction and retention.
• Partner with Sales, Account Management, and Pre-Sales teams to support new deals, renewals, and expansions.
• Lead executive-level client reviews, steering committees, and transformation discussions.
• Own regional delivery P&L, including revenue, margins, utilization, and cost optimization.
• Drive productivity improvements, automation, and right-shoring/near-shoring strategies.
• Ensure adherence to contractual commitments and commercial governance.
• Lead, mentor, and develop senior delivery leaders, program managers, and delivery managers across the region.
• Drive talent strategy including hiring, capability development, succession planning, and retention.
• Drive adoption of new delivery models, agile/DevOps practices, AI-led delivery, and automation.
• Support deal pricing, solution shaping, and transition planning from sales to delivery.

Qualifications we seek in you!
Minimum Qualifications / Skills

• Minimum of Bachelor's degree in Engineering, Computer Science, or related field;
• experience in IT services delivery, consulting, or systems integration.
• senior leadership roles managing regional or global delivery portfolios.
• Experience delivering services across multiple European countries.
• Good hands-on exposure in technology delivery (Java/Microsoft stack, DevOps, Cloud, Data, Digital, AI)
• Prior experience working with global clients in Banking and Capital Markets
• Leadership experience, with a proven track record of managing and developing high-performing teams and managing onshore and offshore teams.
• Experience in IT service delivery and client engagement, with a strong focus on managing large-scale projects.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Excellent presentation skills to be in front of C-Level and present credibly
• Strong analytical and problem-solving skills, with the ability to identify and implement process and automation improvements.
• Strategic thinking and the ability to contribute to overall growth of the region strategy.

Preferred Qualifications/ Skills

• Strong leadership experience in large-scale IT services delivery.
• Strong financial acumen and P&L management experience.
• Exceptional stakeholder management and executive communication skills.
• Experience with agile, cloud, digital transformation, and managed services delivery.
• Ability to operate in a matrixed, multicultural, and geographically distributed environment.
• Deep understanding of global delivery models (onshore, nearshore, offshore).
• Proven ability to manage complex programs and multi-million-dollar portfolios.
• Experience in Banking and Capital Markets

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required