Job Description

About V HIRE U:   V HIRE U Placements is one of the leading and innovative recruitment management firm and online job portal operating from Hyderabad. We, at V HIRE U Placements strongly believe in motivating and guiding the youth of India so they can contribute towards making India a better nation. We aim to achieve this objective by reaching the youth in time and presenting the best career opportunities to them.   Job Summary:   We are Hiring Customer Service Executives/Telecallers/Customer care/Telesales for Matrimony site, Toppr, Colors and MNC companies   Responsibilities and Duties   Answer calls and respond to emails & Chats   Research required information using available resources   Manage and resolve customer complaints   Provide customers with product and service information   Enter new customer information into system   Update existing customer information   Process orders, forms and applications   Identify and escalate priority issues   Follow up customer callswhere necessary   Document all callinformation according to standard operating procedures   Complete calllogs   Required Experience, Skills and Qualifications Language : Must- Hindi & English Optional- Telugu, Kannada & Tamil Education and Experience   High school diploma or equivalent   Proficient in relevant computer applications   Required language proficiency   Knowledge of customer service principles and practices   Knowledge of call center telephony and technology   Min.6 months experience in a call center or customer service environment (Automotive industry knowledge is an added advantage)   Good data entry and typing skills   Walkin Address:   V HIRE U Placements and Jobs   Flat number 303,   Lorven Complex   Behind HP Petrol Bunk    Chaitanyapuri Busstop   Dilsukhnagar  

Skills Required