production and dispatch of customised furniture by maintaining a strong on-ground presence at vendor factories, closely tracking production progress, and managing vendor relationships, commercials, and operational discipline.
Key Responsibilities
Visit assigned vendor factories every alternate day (or more frequently based on production criticality).
Track end-to-end production progress, including raw material readiness, production, finishing, packing, and dispatch.
Ensure production strictly adheres to approved drawings, BOQs, and technical specifications.
Identify timeline risks early and drive corrective actions directly on the factory floor.
Own vendor-wise OTIF delivery commitments with zero last-minute surprises.
Coordinate closely with sourcing, category, QC, logistics, and delivery teams for smooth execution.
Act as the primary point of contact for assigned OEM/vendor partners.
Build long-term, trust-based relationships with factory owners and supervisors.
Ensure adherence to agreed SLAs on quality, timelines, and responsiveness.
Coordinate with finance teams to ensure timely vendor payments as per agreed commercial terms.
Track invoices, GRNs, milestones, and payment status accurately.
Ensure vendors follow defined quality standards and finishing benchmarks.
Flag quality or process deviations early and ensure corrective actions before dispatch.
Share regular order-wise and vendor-wise production status updates.
Maintain structured records of delays, issues, root causes, and corrective action plans.
Success Metrics (KPIs)
Vendor-wise OTIF delivery performance
Production adherence to committed timelines
Reduction in last-minute delays and escalations
Quality acceptance rate at QC stage
Stability, reliability, and satisfaction of vendor partnerships
Ideal Profile
4-8 years of experience in furniture manufacturing, sourcing, production planning, or vendor management.
Strong understanding of wood, metal, upholstery, and finishing processes.
Comfortable with frequent factory visits and hands-on, on-ground execution.
Strong coordination, negotiation, and follow-up skills.
Ability to balance relationship management with operational discipline and accountability.
What We Offer
High-ownership role with direct impact on delivery performance and customer satisfaction
Exposure to large-scale custom furniture manufacturing operations
Opportunity to work closely with leadership, vendors, and cross-functional teams
Job Type: Full-time
Pay: ₹600,000.00 - ₹700,000.00 per year
Work Location: In person
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