Job Description

What this job involves

Vendor Performance

Create policies and procedures and standards to govern / assess vendor performance, achieve statutory and regulatory compliance and JLL and Account compliance.

Lead Supplier Performance Management process to drive performance and maintain pipeline of value delivery. Together with the Country Lead, ensure that a Performance Improvement Plan is in place and tracked

Ensure Vendor compliance on Contract, COI and PO. Timely loaded in Jaggaer system

Develop vendor governance processes. Ensure that Country Leads has regular vendor governance meetings on critical/key vendors

Develop and sustain long-standing relationships with JLL-approved vendors.

Support (first line) on Vendor performance and issue resolution.

Implement metrics, monitoring and reports using supplier scorecards for key suppliers.

Work with key stakeholders to define & create strategic supplier relationship programs.

Conduct timely assessments of supplier contracts and change orders to identify areas of potential non-compliance, adverse supplier performance and other issues that could have an adverse impact to the company in order to effectively communicate, track and abate Supplier risk elements.

Compliance Management

Responsible for implementing and monitoring compliance programs and frameworks.

Ensure that vendors are compliant with industry standards, statutory regulations, internal policies and contractual terms, conditions, and obligations. This involves conducting audits, risk assessments, and due diligence checks to assess vendor compliance.

Review vendor contracts to ensure compliance with legal and regulatory requirements. Collaborate with legal and procurement teams in ensuring that the account is using the approved vendor contracts / templates. Liaise with the legal team to address any contractual issues or disputes.

Keep abreast of legislative changes ensuring that the vendors are compliant.

Coordinate with Legal, Sourcing and Country team to ensure vendor service continuity and compliance

Provide a risk identification program and mitigation of supplier risk on multiple levels.

Manage the Ethics reporting program for Vendor Mgt and Vendor Staff

Coordinate with JLL Risk Manager on Vendor Insurance requirement and Compliance

Lead the Vendor Management Compliance Program of the accounts

KPI

Accountable for the delivery of Vendor Performance and Compliance related KPI and contribute to the overall achievement of the Account KPIs where there are Vendor Management related deliverables

Ensure that KPI criterias are met and auditable documents are in place

Timely submission of KPI ratings and coordination with relevant stakeholders

Other Responsibilities

Ensure data accuracy of VMP CodeX

Facilitate Compliance, Risk and Vendor Performance training

Develop metrics and analyse improvement opportunities manage vendor performance and compliance ensuring that JLL achieves its compliance goals.

Develop VMP Playbook - Vendor Performance and Compliance Sections and update Ethics Playbook

Lead and track Vendor Training Programs

Lead the vendor recognition program and town hall programs

Support VMP Vendor Life Cycle program/activities

Direct liaison with relevant stakeholders within the account and JLL HQ to deliver VMP Vendor Compliance and Performance programs

Perform other duties assigned as VMP evolves/aligns with Google objectives

Performance objectives

Meet VMP KPI without Mgt Fee penalties

Ensure Data Integrity of CodeX

Compliance with JLL and Client audit, regulatory/statutory compliance and ethics requirements

Improvement on vendor performance YOY

Timely completion of VMP programs related to Compliance and Vendor Performance

Act as a leadership role model for JLL by behaving consistently and ethically in accordance with JLL and Google business Code of Ethics

Recognise and drive improvement opportunities

Enhance own professional and personal skills

Key skills

Sound like you? To apply you need to be:

Persuasive written and verbal communication skills coupled with strong multi-tasking and organizational capabilities, with a high level of attention to detail.

Sound interpersonal skills to manage a diverse range of vendors and stakeholders

Commitment to continuous improvement and results-oriented

Demonstrated ability to meet performance targets

Proven ability to use leadership and influencing skills to deliver results via the wider operations team

Foster a proactive environment of teamwork, cooperation, excellence of performance and personal success.

Demonstrates proactive & professional approach to customer service and stakeholder engagement

Demonstrates proactive & A knowledge of, and respect for the variety of cultures in the region, and how to navigate the challenges such a diverse region provides

Ability to work independently

Employee specification

Candidate should possess at least Bachelor\xe2\x80\x99s Degree

10+ years\xe2\x80\x99 experience working in Vendor Management

Minimum 5 years of regulatory and statutory compliance experience

Experience in dealing in the Asia Pacific region would be well regarded

Experience in Jaggaer, DAB system an advantage

Experience in Facilities Management or equivalent Industries

Excellent analytical skills and ability to use data and metrics to identify opportunities for process improvement and risk mitigation

Advanced computer and office software skills are required

Location:

On-site \xe2\x80\x93Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle