Job Description

About MakeO Toothsi-
MakeO Toothsi is redefining how India smiles--with cutting-edge dental aligners, tech-first skincare solutions, and a customer experience that puts personalization at the core. Our growth team is the heartbeat of our brand's expansion and customer delight--and now we're looking for a strategic mind to steer three critical pillars: CRM, referral, and community-led marketing.

Responsibilities-
Managing virtual dental queries and escalations to ensure timely and effective patient support.

Conducting video consultations with patients to monitor and guide treatment progress.

Handing dental-related queries via chat, providing accurate information and prompt resolutions.

Conducting regular follow-ups with patients and coordinating with internal departments to ensure end-to-end resolution of patient queries.

Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person