Job Description

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What You';ll Do
We';re looking for a VAT Analyst to join our growing International Compliance Operations team in Pune. In this global-facing role, you';ll work at the core of our operations supporting U.S. and European customers, collaborating with foreign tax authorities, and with external partners to deliver the best VAT compliance services across multiple jurisdictions.
This is a great opportunity for professionals who excel in operational roles with international exposure, enjoy working with systems and customers and bring an AI-first continuous improvement mindset.
If you';re someone who excels and enjoys working with processes, and people — we';d love to hear from you. You will report to the Team Lead of Taxation.
What Your Responsibilities Will Be

• Lead VAT compliance activities for global customers, managing onboarding and de-boarding processes across 52 countries following defined Measurements.
• Prepare and file accurate application packs to tax authorities and third-party vendors, ensuring timely and complete submissions.
• Keep internal systems updated like Product platforms, SharePoint, Salesforce.
• Respond promptly to customer queries with empathy and clarity managing the full resolution process and ensuring communications are concise.
• Coordinate with returns teams and tax authorities to ensure first and final filings align with jurisdiction, maintaining compliance throughout the customer lifecycle.
• Manage and resolve tax authority or vendor inquiries across multiple jurisdictions, working directly with customers and escalating blockers to the appropriate teams to maintain operational flow.

What You’ll Need To Be Successful

• 2+ years of prior experience in VAT Compliance is an advantage; backgrounds in tax support roles or SaaS-based compliance tools also welcome.
• An enthusiasm for continuous improvement with an AI-first mindset, the ability to identify process gaps, contribute to solutions, adopt new technologies (including AI tools) and update documentation.
• Participate in both written and verbal forms with diverse teams and partners in different geographies.
• Familiarity with AI-driven tools such as ChatGPT for communication and documentation, Glean for knowledge search, and automation platforms for tax registrations or similar processes will be an added advantage.

Avalara is an AI-first Company
AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We’ll Take Care Of You
Total Rewards 
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 
Health &; Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 
Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 
What You Need To Know About Avalara
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we';re a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

Skills Required