Job Description

Job Opening: Sales Consultant/Senior Sales Consultant - International Voice ProcessLocation: Chennai | Shift: Rotational Night ShiftsWork Mode: This is currently a remote/work-from-home role. However, candidates must be open to transitioning to a work-from-office setup in Chennai in the future based on business requirements (with prior notice). This is expected to remain remote for at least the next 3 to 6 months.Note: Transportation is not provided by the company.Industry: Translation, Transcription & LocalizationEmployment Type: Full-time About Vanan Online ServicesWe are a fast-growing global provider of transcription, translation, voiceover, captioning, and typing services. With a strong digital presence and high inbound traffic, we're laser-focused on converting genuine inquiries into revenue - and we're hiring elite sales talent to own that mission. What You'll Do:As a Sales Consultant, your job is to engage with customers who already show interest in our services - via chat, call, or email - and convert those inquiries into successful sales.But this isn't just about pushing a quote. You must:- Understand the customer's need,- Match the right service,- Explain the value clearly, and- Guide them confidently to complete the sale.- You own the ticket from first contact to payment and post-delivery follow-up. What We're NOT Looking For:- We don't want pushy, transactional, "hard sell" people.- We want empathetic, sharp-minded closers who believe in doing right by the customer. You must sell with confidence and care, backed by understanding, not pressure. Who Should Apply:We want sales consultants who've been at the top of their game in previous roles, especially in international voice-based sales or consultative selling environments.- Proven experience closing deals and exceeding quotas. - Excellent English (spoken and written). - Consultative mindset: listens, understands, recommends, closes. - Detail-focused, follows CRM and internal processes well. - Works well across teams and with global clients.- Willing to work rotational night shifts and weekends (as required). Salary & Incentives:- Starting at - 45,000 per month (negotiable for top performers based on experience and past performance in international sales).In addition to the base salary, consultants are eligible for weekly and monthly incentives based on:- Lead-to-sale conversion rate- Upselling and cross-selling performance- Customer satisfaction and reviews received- Total revenue closedWe're committed to rewarding performance and initiative - the more value you bring, the more you earn. Key Responsibilities- Respond to incoming leads from websites via chat, call, and email.- Engage customers to understand pain points and position the right service.- Provide quotes, explain benefits, and close the sale.- Collect payment and trigger execution handover.- Ensure post-delivery satisfaction and upsell opportunities.- Log interactions and update CRM accurately. Performance Focus:Your success will be measured by:- Lead-to-sale conversion rate- Average order size (AOS)- Customer feedback and post-sale quality - Tools & Environment- Chat handling- International calling- Internal CRM (Built in-house)- Microsoft Teams, Google Meet, and WhatsApp for internal use Interview Process:- HR Screening Call- Manager Interview- Comprehension & Writing Task- Final Round with Manager, COO & CEO- Same-day salary discussion if selected. HR ContactShirly - 9176466866 (ref:updazz.com) '