Job Description

Minimum qualifications:

• Bachelor's degree in Anthropology, Human Factors, Psychology, Computer Science, a related field, or equivalent practical experience.

• 8 years of experience in conducting mixed methods research.
• Experience in people management and leadership.
• Experience identifying and evaluating user journeys.

Preferred qualifications:

• Experience conducting interviews, contextual field visits, and usability studies either live or remote.

• Experience in measuring user experience and user interaction.

• Experience working in international markets or collaborating with stakeholders located internationally.
• Ability to develop and establish user experience infrastructure and processes in India.

• Excellent verbal and written communication skills, including communicating research results in a clear, concise, and compelling way through written reports and presentation.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google's UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what's possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.

UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You're an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.

In this role, you'll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You'll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google's products, leveraging your passion for brand, craft, and design quality.

In this role, you will advocate for the people who use our products as well as the members of their teams.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow."

Responsibilities

• Identify and prioritize user experience research opportunities by having an understanding of product strategy, design, and business objectives.
• Collaborate with stakeholders within the core India product team and across partner teams to understand research needs, quickly scope research projects, and develop research proposals.
• Oversee fieldwork, lab work, surveys, design sprints, literature reviews, and other relevant research approaches.
• Advocate for your teams research methods and findings by building relationships with peers and leaders across research, design, marketing, engineering, and with partner product cross-functional teams.
• Advocate research findings to diverse audiences through written reports and verbal presentations.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a disability or special need that requires accommodation, please let us know by completing our .