Job Description

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U/X Researcher

Category: Information Technology & Telecom

Location:

Bangalore, Karnataka, IN

Do you want to part of our journey in our continued digital transformation? Are you passionate about UX and UI and improving the user experience? Do you want to take part in ensuring the best user centric learning experience with a one stop shop for learning and development activities in Novo Nordisk? We are looking for a UX Researcher for GBS in Bangalore with solid communication skills who enjoys working with UX on third-party IT systems in a large organisation and UX research. Apply Now!

About the department

You will be organisationally placed in HR DD&IT in GBS, and you will report to the local Head of Develop, Engage and System and you will moreover have a dotted reporting line to the head of UX based in Denmark. You will be part of a UX team with 3 internal UX colleagues and several external UX consultants working in Denmark. Our business model is to scale capacity up and down using UX freelancers pending on requests from the agile teams and there might be ad hoc assignments across the Digital, Data & IT organisation depending on the needs. We have student assistants supporting the UX team with the administrative parts of setting up tests and interviews. The internal IT systems in Novo Nordisk support our 55,000 colleagues globally and our 5,000 managers. Our goal is to create intuitive user experience and business value for our colleagues using these systems. We are anchored in DD&IT Staffs in the global Digital, Data & IT organisation.

The Position

As a UX (User Experience) Researcher, you will support the improvement of user experiences across internal IT platforms at Novo Nordisk. You will act as a user advocate and ambassador for UX in DD&IT GBS. Your primary responsibility will be to drive end to-end user research which includes:

• Gathering stakeholder requirements and scoping and planning research projects.
• Application of quantitative (e.g., surveys) and qualitative research methods (e.g., usability testing).
• Facilitation of ideation sessions and stakeholder workshops. You shall communicate research insights (user journeys, experiences, interaction models) and design decisions to the stakeholders.
• Analyse and share actionable recommendations with stakeholders, based on collected insights.
• Ensure close collaboration with multidisciplinary teams of Developers, Product Owners, Architects and Designers, and thereby support development of user-friendly and intuitive internal IT systems.

Qualifications

• We imagine you to hold a bachelor\'s degree in Digital Design, Business IT or another relevant field or you have worked within this space for an extended period and have an impressive proven track record to showcase. Bachelor or similar graduate degree in Sociology, anthropology, sociology, psychology, economics will be preferred.
• Experience with various UX research methods, both qualitative and quantitative.
• Proven 5+ years of relevant experience as a UX researcher with a large organization.
• Experience working with Designers and Programmers to improve the usability of products and other features.
• Experience with Figma and/or other prototyping tools and Miro and/or other collaboration tools.
• Self-managed with a positive outlook, strong personal drive, and leadership skills.
• A strong communicator with solid presentation skills.
• Able to engage with stakeholders at all levels of the organisation. Problem-solving attitude.
• Comfortable with planning and facilitating ideation sessions and workshops.
• A team player, who excels in a busy environment with a high degree of empowerment
• Excellent writing, verbal, presentation, communication, and consensus building skills. You must have high cultural sensitivity and ability to work across cultures. Above all you have passion for excellence with a concise, precise, and effective approach to problem solving and decision making.

Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We\'re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energies us to perform our best at work. Ultimately, life is why we\'re all here - to ensure that people can lead a life independent of chronic disease.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline
30th August 2023

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we\'re life changing.

Novo Nordisk