Job Description

Assistant Manager

- SRE

-

Deloitte Support Services India Private Limited

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We are looking for a dedicated and experienced Senior Analyst to join our IT team as a System Reliability Engineer (SRE). In this role, the professional will be instrumental in improving system reliability and performance through automation, continuous monitoring, and proactive issue resolution. The professional will also work closely with development teams to implement best practices, ensuring efficient and seamless software delivery while maintaining high availability and scalability of our services.

Work you'll do.

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Key Responsibilities:

System Monitoring

: Setting up and maintaining monitoring tools to ensure system health and performance.

Performance Optimization

: Tuning systems and applications for optimal performance and resource utilization.

Automation

: Developing scripts and tools to automate repetitive tasks and improve operational efficiency.

Capacity Planning

: Analysing system usage trends and forecasting capacity requirements to ensure scalability.

Deployment Management

: Managing deployment processes and ensuring smooth rollouts of new software and updates.

Security Management

: Implementing and maintaining security measures to protect systems and data.

Documentation

: Creating and updating documentation for systems, processes, and troubleshooting guides.

Collaboration

: Working closely with development teams to improve application reliability and performance.

Continuous Improvement

: Identifying areas for improvement in systems and processes and implementing changes to enhance reliability and efficiency.

Key Accountabilities:

System Availability

: High uptime and minimal service disruptions, indicating robust reliability.

Incident Response Time

: meeting SLAs in response to tickets and internal teams.

Mean Time to Recovery (MTTR

): Rapid recovery from incidents, ensuring quick restoration of services.

Automation Effectiveness

: High percentage of automated tasks, reducing manual effort and human error.

Performance Metrics

: Improved system performance metrics, such as response times and resource utilization.

Scalability

: Ability to handle increased traffic and workload without degradation in performance.

Security Posture

: Maintaining a secure environment with no significant security breaches or vulnerabilities.

Documentation Quality

: Comprehensive and up-to-date documentation that aids in troubleshooting and knowledge sharing.

Collaboration

: Positive feedback from development teams and stakeholders on effective collaboration and support.

Continuous Learning

: Demonstrated adoption of new technologies and best practices to enhance operational efficiency and reliability.

Work Location: Hyderabad

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Shift Timings: 06.30 AM to 03.30 PM

Qualifications

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A minimum of 6 years professional experience as an SRE, preferably with a focus on Generative AI Bachelor's / master's degree in computer science, Engineering, Mathematics, or a related field is preferrable. Experience with platform and software development, release management in a mature managed service environment. Knowledge of and experience with DevOps tools and techniques, such as Infrastructure as Code and Immutable Infrastructure Experience with CI/CD tools such as GitHub, ADO, ArgoCD and DevSecOps technologies. Security protocols such as OAuth, SAML or OpenID Connect
Must have an ability to effectively communicate and work with people with a diverse range of skills and experience.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 303085