We are seeking enthusiastic and results-driven professionals to join our Medi Insurance Advantage outbound calling team. In this role, you will connect with US-based customers, educate them about Medicare Advantage plans, and assist them in making informed decisions while ensuring a seamless customer experience.
Key Responsibilities-
Make outbound calls to potential US customers regarding Medicare Advantage Insurance plans.
Educate customers about the benefits, features, and eligibility of various plans.
Understand customer needs and assist them in selecting the most suitable plan.
Handle queries, provide accurate information, and maintain a high level of customer satisfaction.
Work towards daily/weekly sales targets and contribute to the team's performance.
Maintain updated records of customer interactions and sales activities in the CRM.
Ensure compliance with US Medicare guidelines and company policies.
Requirements-
Experience: Minimum 6 months-2 years in US outbound sales, preferably healthcare/insurance process.
Education: Graduate/Undergraduate with strong communication skills.
Skills-
Excellent English communication (verbal & written).
Ability to build rapport, persuade, and close sales.
Good listening and problem-solving skills.
Availability: Comfortable working in US shift timings (Night Shifts - EST/PST).
Preferred: Prior experience in Medicare/Healthcare/Insurance campaigns.
What We Offer-
Competitive salary + performance-based incentives.
Attractive commissions for closed sales.
Training & product knowledge support.
Opportunity to grow in a fast-scaling BPO environment.
Supportive team culture and career progression.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
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